+44 20 7946 0022
Premium Natural Wellness Solutions

Contact VitaNatural UK

Get in touch with our expert team for personalized natural health consultations, product guidance, and exceptional customer service. We're here to support your wellness journey.

Visit Our Store

1 Victoria Square
Birmingham, B1 1BD
United Kingdom
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Call Us

+44 20 7946 0022

Speak directly with our natural health experts

Email Us

[email protected]

Send us your questions anytime

Send Us a Message

Fill out the form below and our team will get back to you within 24 hours. For urgent matters, please call us directly.

Visit Our Birmingham Store

Experience our complete range of natural health products and receive personalized consultation from our expert team.

Store Location

Address

1 Victoria Square
Birmingham, B1 1BD
United Kingdom

Store Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

Accessibility

Wheelchair accessible entrance and facilities. Ground floor location with step-free access.

Parking & Transport

  • • 5-minute walk from Birmingham New Street Station
  • • Secure underground parking available
  • • Multiple bus routes stop nearby
  • • Bicycle parking facilities

What to Expect

  • Personalized natural health consultations
  • Product demonstrations and sampling
  • Expert advice on natural supplements
  • Wellness plan development

Interactive Map

VitaNatural UK Store Location
1 Victoria Square, Birmingham, B1 1BD

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Customer Service Hours

Our dedicated customer service team is available during the following hours to assist you with any questions or concerns.

Phone & Email Support

Monday - Friday

Customer service support available

9:00 AM - 6:00 PM
Saturday

Limited support available

10:00 AM - 4:00 PM
Sunday

Email support only

Store Hours

Monday - Friday

Full store & consultation services

9:00 AM - 6:00 PM
Saturday

Product consultation available

10:00 AM - 4:00 PM
Sunday

Store closed

Response Time

We strive to respond to all email inquiries within 24 hours during business days. Phone calls are answered immediately during operating hours. For urgent matters outside business hours, please send an email and we'll prioritize your request for the next business day.

Best Times to Contact

  • Morning (9:00 AM - 11:00 AM): Best for phone consultations
  • Afternoon (2:00 PM - 4:00 PM): Ideal for in-store visits
  • Late afternoon (4:00 PM - 6:00 PM): Good for quick questions
  • Email: Send anytime for detailed inquiries

Frequently Asked Questions

Find answers to common questions about our natural health products, services, and customer support.

VitaNatural UK offers a comprehensive range of natural health products including premium herbal supplements, organic vitamins and minerals, natural skincare products, aromatherapy essential oils, organic teas, and specialized wellness formulations. All our products are sourced from certified organic suppliers and undergo rigorous quality testing to ensure purity and potency.

Yes, we offer personalized natural health consultations with our certified nutritional therapists and herbal medicine practitioners. Our consultations are available both in-store and via phone/video call. During a consultation, we'll assess your health goals, review your current wellness routine, and develop a customized plan using our natural products. Consultations are £45 for 45 minutes and include follow-up support.

We offer a 30-day satisfaction guarantee on all products. If you're not completely satisfied with your purchase, you can return unopened items in their original packaging for a full refund. For opened supplements, we offer store credit if returned within 14 days in good condition. Please note that personalized consultation services and opened topical products cannot be returned due to hygiene and customization reasons.

Yes, we ship throughout the United Kingdom via Royal Mail and tracked courier services. Standard delivery takes 2-3 business days (£4.99), next day delivery is available for £8.99, and orders over £50 qualify for free standard shipping. We also offer local Birmingham delivery same-day for orders placed before 2 PM. All shipments are carefully packaged with eco-friendly materials to ensure product quality and environmental responsibility.

Our product range includes many options for various dietary requirements. We offer gluten-free, vegan, and vegetarian supplements, as well as products suitable for keto and paleo diets. Each product label clearly indicates allergen information and dietary compatibility. If you have specific dietary concerns or allergies, our team can help you identify suitable products during a consultation or via phone/email support.

Determining the right supplements depends on individual health needs, goals, and current nutritional status. We recommend starting with a consultation where our qualified practitioners can assess your specific needs. You can also explore our educational resources and product guides available online and in-store. Our team can help you understand ingredient benefits, recommended dosages, and potential interactions with existing medications or health conditions.

Yes, we offer competitive wholesale pricing for qualified retailers, health practitioners, and wellness centers. Our wholesale program includes bulk discounts, marketing support, and exclusive access to new products. Minimum order requirements apply and account approval is necessary. Please contact our wholesale team at [email protected] with your business details to receive our wholesale catalog and application process information.

Why Choose VitaNatural UK?

Experience the difference with our commitment to natural wellness and exceptional customer service.

Premium Quality

All our natural health products are sourced from certified organic suppliers and undergo rigorous quality testing to ensure purity and effectiveness.

Expert Guidance

Our qualified nutritional therapists and herbal medicine practitioners provide personalized consultations and ongoing support for your wellness journey.

Customer Care

Our dedicated customer service team is committed to providing exceptional support, from product selection to ongoing wellness guidance and aftercare.

Ready to Start Your Wellness Journey?

Visit our Birmingham store for a personalized consultation or contact us to learn more about how natural health solutions can benefit your lifestyle.