Cookie Policy
Your privacy is important to us. This policy explains how VitaNatural UK uses cookies and similar technologies to enhance your browsing experience.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
When you visit VitaNatural UK, our servers automatically collect certain information through cookies and similar technologies. This helps us understand how you interact with our website and improve your browsing experience.
Essential Information: Cookies do not contain any information that personally identifies you, but any personal information we store about you may be linked to the information stored in cookies.
Cookie Basics
- Small text files stored on your device
- Enhance website functionality
- Improve user experience
- Provide personalized content
- Help us analyze website performance
Types of Cookies We Use
We use different types of cookies for various purposes. Understanding these helps you know what data is being collected and why.
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- User authentication
- Shopping cart functionality
- Security features
- Form submissions
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics tracking
- Page views and user journey
- Popular content identification
- Website performance metrics
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers.
- Language preferences
- Region settings
- Remember user preferences
- Enhanced user experience
Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.
- Facebook Pixel tracking
- Google Ads conversion tracking
- Personalized product recommendations
- Social media integration
Third-Party Services
We work with trusted third-party services that may set their own cookies when you visit our website.
Google Analytics
Website Analytics
Google Analytics helps us understand how visitors interact with our website. It provides insights about page views, session duration, and user behavior.
Facebook Pixel
Social Media Marketing
Facebook Pixel helps us measure the effectiveness of our advertising by tracking conversions and building audiences for future campaigns.
Google Ads
Advertising Platform
Google Ads uses cookies to help deliver targeted advertisements and measure the effectiveness of advertising campaigns.
Payment Processors
Secure Transactions
Payment processors like Stripe and PayPal may set cookies to ensure secure transactions and fraud prevention.
Marketing Automation
Customer Journey
Marketing automation platforms help us understand customer behavior and deliver personalized content and offers.
Data Protection
All third-party services we work with comply with relevant data protection regulations, including GDPR and the UK Data Protection Act.
Managing Your Cookie Preferences
You have several options for managing cookies. You can control which cookies are set on your device through your browser settings or our cookie consent tool.
Browser Settings
Most browsers allow you to control cookies through their settings. You can configure your browser to refuse cookies or alert you when cookies are being sent.
- Chrome: Settings > Privacy > Cookies
- Firefox: Options > Privacy & Security
- Safari: Preferences > Privacy
- Edge: Settings > Privacy
Our Cookie Tool
Use our cookie preference center to customize your cookie settings. You can enable or disable different types of cookies at any time.
Opt-Out Tools
Use industry opt-out tools to control personalized advertising cookies from participating companies.
Important Note
Disabling cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to function properly. Some features may not work as intended if you disable certain types of cookies.
How Long Do Cookies Last?
Different types of cookies have different lifespans. Understanding these timeframes helps you know how long your data may be stored.
Session Cookies
These cookies are temporary and are deleted when you close your browser. They are essential for the basic functionality of the website.
Purpose:
- • Shopping cart functionality
- • User session management
- • Form data preservation
- • Security authentication
Duration:
- • Deleted when browser closes
- • Not stored on your device
- • Temporary storage only
- • Essential for site operation
Persistent Cookies
These cookies remain on your device for a specified period or until you delete them. They help remember your preferences and improve your experience.
Purpose:
- • Remember login credentials
- • Store language preferences
- • Track website usage analytics
- • Personalized content delivery
Duration:
- • 30 days to 2 years typical
- • Stored on your device
- • Manually deletable
- • Can be controlled via settings
Analytics Cookies
These cookies help us understand how visitors interact with our website, providing valuable insights for improving our services.
Purpose:
- • Website traffic analysis
- • User behavior tracking
- • Performance monitoring
- • Content optimization
Duration:
- • 13 months (Google Analytics)
- • Anonymized data only
- • Aggregated reporting
- • Cannot identify individuals
Your Rights Under GDPR
As a data subject under the General Data Protection Regulation (GDPR), you have several rights regarding the personal information we collect through cookies.
Right to Information
You have the right to be informed about what data we collect, how we use it, and how long we keep it. This cookie policy provides this information.
Right to Access
You can request a copy of the personal data we hold about you, including any data collected through cookies.
Right to Rectification
If any personal data we have about you is inaccurate or incomplete, you can request that it be corrected.
Right to Erasure
You can request that we delete your personal data under certain circumstances, including data collected through cookies.
Right to Restrict Processing
You can request that we restrict the processing of your personal data under certain conditions.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.
Right to Object
You can object to the processing of your personal data, including for direct marketing purposes.
Right to Complain
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your data violates GDPR.
UK Data Protection Authority
If you wish to make a complaint about how we handle your data, you can contact the UK's Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.
Visit ICO WebsiteContact Us & Policy Updates
If you have any questions about this cookie policy or how we handle your data, please don't hesitate to contact us.
Get in Touch
Address
VitaNatural UK Ltd
1 Victoria Square
Birmingham, B1 1BD
United Kingdom
Phone
+44 20 7946 0022Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Policy Updates
We may update this cookie policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
Important
We recommend reviewing this cookie policy periodically to stay informed about our data practices. Continued use of our website constitutes acceptance of any changes.
We're Here to Help
Your privacy and trust are our top priorities. If you have any concerns or questions about our cookie practices, please contact us and we'll be happy to assist you.
Contact Us